Shipping Policy

Last updated: [INSERT DATE]

Thank you for shopping with Doodle Nest! We want your order to reach you smoothly, so please review the information below about how we handle shipping and delivery.

Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays) after you receive your order confirmation email. You'll get a second notification once your order has shipped.

During new product launches or high-demand periods, processing may take slightly longer. If there is a significant delay with your order, we will contact you by email.

Shipping Rates & Delivery Times

We offer free, insured shipping on every order — there are no hidden shipping fees at checkout.

Estimated delivery time is 6–9 business days after your order has been processed. Please note that delivery times are estimates and are not guaranteed, as they can be affected by the shipping carrier, customs processing, or other factors outside our control.

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package. Please allow a few days for the tracking information to become active.

Customs, Duties & Taxes

Doodle Nest is not responsible for any customs fees, import duties, or taxes that may apply to international orders. These charges, if any, are the responsibility of the customer and are determined by your local customs office. We have no control over these charges and cannot predict what they may be.

Insured Shipping — Lost or Damaged Packages

Every order is shipped insured. If your package is lost in transit or arrives damaged, please contact us at doodlenest21@gmail.com within 7 days of the expected delivery date (or of receiving a damaged item), and we will make it right — either by replacing your order or issuing a refund, at no extra cost to you.

To help us resolve a damaged-item claim quickly, please include photos of the damaged product and packaging.

Wrong or Incomplete Address

Please make sure your shipping address is complete and correct at checkout. Doodle Nest is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If a package is returned to us due to an incorrect address, we will contact you to arrange reshipment.

Order Changes & Cancellations

If you need to change or cancel your order, please contact us as soon as possible at doodlenest21@gmail.com. Once an order has been processed and shipped, we may not be able to make changes.

Contact Us

If you have any questions about your order or our shipping policy, reach out any time at:

doodlenest21@gmail.com Doodle Nest — Marco Pereira Anzoátegui, Venezuela